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Understanding the unsaid key to effective communication

Time and time again, all through our educational years and into our work life, we hear about the importance of interpersonal communication. When our communication is deemed to be effective, we can quickly develop trust and respect, build teamwork, problem solve and resolve differences. On the other hand, if our communication is deemed to be ineffective, it's well known we can cause conflict and frustration. In fact, poor communication can destroy professional relationships and/or create unhealthy family dynamics.

Without a doubt, some of the workplace events that create stress for managers and employees alike are the times when a complaint, accusation, alleged employee misconduct or when the grapevine is ripe with gossip that something disturbing has happened. While managers would probably like to turn a blind eye or just outright ignore the situation, they know that some kind of action is warranted. The required action is usually a workplace investigation.

 

Disabled workers are a great, under-used resource

 

Looking for a job is a full-time job. If a job-hunter has a disability or a health condition, finding work is even tougher. Statistics show disabled Canadians have a more difficult time finding work and staying employed. Their challenges are often significant and that may explain why disabled employees are underrepresented in the workforce.

 

 

Q&A with Barbara Bowes.
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Barbara Bowes Barbara Bowes
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