How to make performance reviews count

The end of the school term is here and the thought of report cards reminded me of workplace "report cards," traditionally known as employee performance reviews. Historically, these reports were not done at all and/or were done hurriedly, at the last minute.

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Front-line managers need lots of attention

Every year, the accounting and consulting firm KPMG conducts an annual HR Transformation Survey of more than 800 organizations. The most recent study report (2016) indicated the top corporate initiative among all survey participants was improving the capability of front-line managers to deal with their people issues.

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What to do if accused of wrongdoing at work

Rumours at the office can have a detrimental effect on your career

 It’s been a long time since I’ve heard the phrase, "Sticks and stones may break my bones, but words will never hurt me." Although it can be traced back to the late 1800s, today it aptly applies to the issue of verbal abuse and bullying that we are now encountering in the workplace. While the context of the phrase is honourable, I can tell you that when someone deliberately spreads a falsehood about you, it not only deals a heavy blow to one’s self confidence but it can damage your reputation and jeopardize friend and business relationships. When this happens, I assure you that the latest new phrase "fake news" will suddenly have a special meaning.

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Trust is the cornerstone of success

It doesn’t take much thought to see that trust in our governance systems is cracking like an eggshell. We saw this with the recent reversal of voter support for Prime Minister Theresa May in Britain, as well as last year’s vote for the U.K.’s exit from the European Union. Meanwhile, U.S. President Donald Trump’s first six months in office sees him challenged by three investigations into issues surrounding his campaign as well as his unseemly "unpresidential" behaviour. Canada isn’t immune, as the recent British Columbia election seems to suggest.

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Avoid summer haze by boosting engagement

Finally, those lazy, hazy days of summer have arrived. University students have found their summer jobs and elementary and high school students are getting increasingly excited as they begin the countdown to summer vacation. Summer season also affects our workplaces in at least two ways. First, employees quickly line up with their vacation requests, causing scheduling challenges for management. Second, people typically find it hard to concentrate in the summer, so employee productivity often lags behind.

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