Smile! You're on Camera

Human resources, IT must team up on workplace surveillance

 

Human resources and talent management has always been an evolving industry sector. Today, word is our baby boomers are finally leaving the workplace while Generation X and the millennials are taking over.

 

Yet, at the same time, there are just as many baby boomers who are either staying or returning to the workplace.

The dilemma for HR professionals is how to manage the personal and professional interests of all these generations.

Technological advances have also significantly changed the way we work and how we manage. In fact, without technology, we shut down.

We recruit our candidates through websites and social media. We train our employees through online portals and assess them through online 360-degree feedback. We easily participate in team meetings with colleagues in foreign countries.

Technology has also enabled management to become strategic partners in business planning as we now use data and analytics to discover organizational trends, determine areas for improvement and project future HR needs. Technology has increased our ability to supervise, manage and protect employees. For instance, security cameras are now widely used to protect both workplaces and employees. As well, management can now monitor work through examining an employee's keystrokes, observing and tracking their online activity and capturing an individual's email and text messages. On some occasions, although not well received, employees have received their termination notices through email.

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