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Event Info

Location: Course Delivered Online
Date: June 10th, June 12th, June 17th 10 - 11:30am & June 19th 10am - 12:30pm CDT

Course Info

Program Outline
Employee performance management is one of the most challenging of all management responsibilities. Managers hate it. Employees hate it. However, following a solid process and a coaching approach to performance creates a more effective process and better employee/employer relationships. Employees want to know how they are doing. This program introduces the role of performance management and how to effectively implement the goals and objectives of this function.

Topics and activities include:
Defining effective performance management
• Understanding the history of performance management
• Defining the employer/employee responsibilities
• Identifying flaws in your performance management system
• Defining your implementation philosophy and approach
• Understanding performance management ratings – Bell curve
• Case Study activities
• Assisting the employee to set SMART goals
• Assessing Learning Task Success
• Applying the ideal motivational mix
• Understanding the danger of personal bias and rating errors.
• Planning your first performance meeting and setting the agenda
• Conducting the appraisal discussion
• Follow up and follow through
• Applying employee developmental strategies
• Conducting manager self-appraisal

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