Listen up!

Effective communication starts with hearing what someone means when they speak

There’s an assumption in our society that everyone is born to listen effectively. After all, that’s what our ears are for. Yet, we know there’s a great deal of miscommunication and disrupted relationships at home and at work simply because people don’t listen well.

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Review Your Performance Reviews

The often worst managed HR function can be a boon if well-implemented

As time creeps toward school-report season and that well-known Halloween gala event, many organizations are also looking at finally getting around to that dreaded report card or "performance review" process. You’ll notice I used the word "finally." I did so deliberately because performance reviews are almost always late or simply not done. In fact, the performance-management function is the worst managed area of the human resource field.

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'Self-talk' Your Way Out of Negativity

Taking time to assess your attitude can lead to positive thinking

You’ve seen it, I know you have. I’m referring to the bad behaviour and negative attitude some employees exhibit in the workplace. In fact, you may have engaged in this behaviour yourself.

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All Your HR Manager Wants for the New Year

Focusing on human resources is an investment, not an expense.

For some unknown reason, as the Christmas holiday came and went, the 1944 novelty Christmas song All I Want for Christmas Is My Two Front Teeth kept ringing in my ears. Was it the simplicity of the tune or the simplicity of the child’s "ask" that made it such an earworm?

This then led me to thinking about human resource professionals. What would they have wanted for Christmas? What would they have asked for? What goals for the new year 2017 would they have set?

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Professionalism: An Attitude and a Way of Life

Tips to help you develop positive behaviours in the workplace

In case you haven’t noticed, there’s been a move behind the scenes by groups of professionals and industry associations to ensure professional work standards in their industry sectors.

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